Privacy Policy

Last updated: June 17, 2025

At GRAFLEX EMPAQUES, S.A. de C.V., with address in Mérida, Yucatán, Mexico, we recognize the importance of protecting your personal data. This Privacy Policy aims to inform you how we collect, use, store, and protect your data through the website www.graflex.com.mx.

1. What personal data do we collect?

• Name
• Email
• Phone
• Company
• Messages or comments submitted
• IP address
• Browsing data and cookies

2. For what purpose do we use your data?

The personal data collected will be used to:

• Respond to your requests for information or a quote
• Establish business contact
• Send communications about products and services
• Improve the user experience on the site
• Comply with legal obligations

We do not share your data with third parties without your consent, except as required by law.

3. What tools do we use?

We use third-party tools for functionality and analytics:

• Brevo (Sendinblue): email sending
• WP Mail SMTP: form management
• Rank Math / Google Analytics: site statistics
• Cookies: to improve the browsing experience

4. Use of cookies

This site uses its own and third-party cookies. You may disable them in your browser settings. By continuing to browse, you accept their use.

5. ARCO Rights

You may exercise your rights of Access, Rectification, Cancellation, or Objection by sending an email to: contacto@graflex.com.mx.

Please include an official ID and a clear description of your request.

6. Security measures

We implement administrative, technical, and physical measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized access.

7. Changes to this policy

We reserve the right to modify this policy at any time. Changes will be published on this same page.

8. Acceptance

By using this website, you accept the terms of this Privacy Policy.